A retailer’s success relies on customer experience, including pre-sales services, data collection, in-store shopping experience, after-sales relationship management, etc. Hence, the key to smart retail is to use big data effectively for precise marketing. Anewtech has developed a couple of retail solutions that address the needs of retail industry, such as Intelli-Signage, Customer Survey System, Toilet Feedback System, etc.
No matter how large is your facility, digital signage can span from a single display to thousands of signs. With its superior ability to deliver messages and get noticed, digital signage offers unparalleled opportunities to capture your audiences’ attention, inform your customers, build brands, and drive both sales and profitability. It’ is time to think about digital signage!
|Customer Survey System
In a competitive marketplace where businesses compete for customers; customer satisfaction is seen as a key differentiators. Businesses that succeed in these cut-throat environments are the ones that make customer satisfaction a key element of their business strategy. High customer satisfaction ratings can have powerful effects in the form of reduced negative word of mouth and increase in the number of loyal customers.
|Toilet Feedback System
Toilet feedback system provides a convenient tool for monitoring toilet cleanliness and improving toilet service. The 10”/ 15” interactive touch feedback system enables visitor to rate their experience and submit a service request for poor and bad services. Upon submit, cleaner received SMS and perform the necessary corrective action immediately.
|| Service Robot / Social Robot |
Sanbot is an intelligent cloud-based service robot for retail, education, healthcare and hospitality. With an Open API that enables developers to build Android App and machine-learning capability, businesses can deliver interactive services that increase customer experience.